Standardizing the Use of Mental Health Screening Instruments in Patients With Pain

Registered nurses, licensed practical nurses, US Navy corpsman, medical assistants, and nurse aides were educated on the purpose of the GAD-7 and PHQ-9 and were instructed to have patients complete them upon every new patient encounter. A retrospective chart review was conducted over a 6-week time frame to collect and analyze de-identified demographic data including age, gender, prior deployment (yes or no), and branch of service. The review also examined whether the patient had received mental health care services, whether the screening instruments were completed, and whether a mental health referral was made. The clinic providers were asked to consider mental health care referrals for patients who scored ≥ 10 on either the GAD-7 or PHQ-9. The frequency of the use of the instruments and the number of mental health referrals made was calculated during the 3-week period before and after the standardized use of the instruments. The author conducted audits of the new patient charts at the end of each work day to assess whether the GAD-7 and PHQ-9 were completed.

Results

There were 117 new patient encounters during the 6-week project period. Thirty-three patients were excluded from the sample, leaving a remaining sample of 84. Thirty-two patients were included in the sample prior to the standardized use of the instruments, and 52 were included afterward (Table).

Prior to the standardized use of the screening tools, the GAD-7 was used during 75% of patient visits for pain and the PHQ-9 was used during 25%, reinforcing the premise of unpredictable utilization of the screening tools. Three mental health referrals were made during the 3-week period prior to the standardized use of the anxiety and depression instruments (3/32, 10%). After the standardized implementation of the GAD-7 and PHQ-9 tools, both instruments were used 98% of the time, and mental health referrals were made for 12 of 52 patients (23.1%). Eleven of the referrals were made based upon the trigger score of 10 on either the GAD-7 or PHQ-9. One referral was made for a patient with a score of 9 on the PHQ-9 because the provider determined a need for pain-related psychological services.

It was important to provide a link to mental health care because, as one study found, patients with a specific anxiety diagnosis are much more likely than those diagnosed with a not otherwise specified anxiety disorder to receive mental health care services (60% to 67% vs 37%).¹¹ Similarly, patients diagnosed in specialty mental health care settings are more likely to receive mental health services than are those diagnosed in primary care.¹¹ By the same token, experts estimate that 50% of those with severe depression symptoms are not properly diagnosed or treated in primary care.¹⁵

Strengths and Limitations

Utilization of the screening tools has led to further dialogue between patients and providers that anecdotally revealed suicidal ideation in some patients. Future studies could incorporate a qualitative component to include clinician and patient perceptions of mental health care services.

The study was limited by the lack of follow-up data to determine the effect of mental health care services on pain, function, or military readiness. Also, it is unclear whether education alone impacted the referral rate.

The author shared the outcomes of this PI project with fellow professionals at NMCCL. As a team, we explored ways for military to link with mental health care within their commands. The process of using these instruments is easily transferable to other clinics with no extraordinary cost.