Member Spotlight

Brooklyn gastroenterologist: Good listening skills make a doctor a better teacher, person


 

Kadirawel Iswara, MD’s accomplishments go far beyond gastroenterology into humanitarian pursuits.

After the 2004 Indian Ocean earthquake and tsunami, he traveled to his home country of Sri Lanka to help people who were in need and establish an orphanage. He has applied his skills as a gastroenterologist in the U.S. military and the New York City Police Department.

Dr. Kadirawel Iswara


He was in New York during the 9-11 terrorist attacks. To this day, he treats patients with residual GI problems and precancerous changes associated with 9-11. “I’m involved in screening those people who were the first responders referred by the NYPD,” he says.

This year Dr. Iswara earned the Distinguished Clinician Award in Private Practice from the American Gastroenterological Association. “He puts his patients first in every endeavor – and every question that he asks with regards to research and education is linked to the ultimate measuring stick of improving patient care,” according to an AGA announcement of the award.

When dealing with patients and colleagues, he offers this simple pearl of advice: Listen and then listen some more.

“Once you listen more, you can find out their issues much more in depth, and you can give a satisfying answer to them and their problems. Listening is a kindness and a compassionate thing. It not only makes you become a better teacher, but a better person,” said Dr. Iswara, attending gastroenterologist at Maimonides Medical Center in New York.

In an interview, he talked more in depth about his GI beginnings, his role as a mentor, and why he always starts the day with a prayer. He also confided about the useful time management habit kept from his military days that gives him energy.

Question: What gives you joy in day-to-day practice?

Dr. Iswara: One of the main joys is my colleagues, coworkers, fellows, and my patients. The patients come No. 1. As I walk into my practice area or in the hospital, there is a sense of inner happiness in my mind to see the smiles of the patients and the greetings I get from the patients and all the coworkers. I also see smiling patients with anxiety in their face, trying to get my attention to take care of them.

After I see the patient, I change to a different mode, a kind of a professional mode to give the best to the people whom I’m caring for, who are trusting me with their lives.

One thing I do in my mind before I even start the day, I do a silent prayer to guide me, to give compassionate care and safe care. I will not harm anyone who is depending on my care.

Q: Who was your mentor?

Dr. Iswara: I was lucky enough to have been trained by Baroukh El Kodsi, MD, at Maimonides Medical Center. He recently passed away and was a legend in Brooklyn. I was his first-generation trainee, and I was able to pass on my skills to my trainees. Now so many people who are in Brooklyn; they were trained by me, so it’s kind of growth by generations.

Pages

Next Article: