Managing Your Practice

Managing Your Practice

How do you answer patients’ emails?

Several groups, including the American Medical Informatics Association and the American Medical Association have proposed standards, but none have...

Managing Your Practice

Can patients record office visits?

How would you respond to a patient asking (or demanding) to record all or part of their office visit?

Managing Your Practice

Escaping the daily grind

I write this reminder every couple of years because it's so easy to lose sight of the overall landscape among the pressures of our daily routines...

Managing Your Practice

Exorcising your ghosts

"Ghosting" is the situation where an employee disappears without any warning, notice, or explanation.

Managing Your Practice

OSHA in the COVID-19 era

To be certain you are complying with all the rules, you can call your local OSHA office and request an inspection.

Managing Your Practice

If you reopen it, will they come?

The big question, of course, is whether patients can be convinced that it is safe to leave their homes and come to your office.

Managing Your Practice

Overhead management during a crisis

I sincerely hope that all of our practices will return to some semblance of normal in the coming months; but we cannot assume a best possible...

Managing Your Practice

COVID-19: What now?

With great reluctance, I must trot out a hoary old cliché: Hope for the best, but plan for the worst.

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