The Optimized Doctor
The Optimized Doctor
When the patient wants to speak to a manager
The level of incivility from patients is at an all-time high.
The Optimized Doctor
Is it OK to just be satisfied?
It is possible to talk to a patient for a brief moment and just know if he or she is a satisficer or a maximizer.
The Optimized Doctor
Words from the wise
When there’s time, consider asking for advice from those elders who happen to have an appointment with you.
The Optimized Doctor
Timeless stories
Listening to a patient's tales is one of the benefits of being a physician.
The Optimized Doctor
Noise in medicine
There is one true diagnosis and best treatment, yet because of noise, we waste time and resources by not getting it right the first time.
The Optimized Doctor
The hateful patient
The hangover from a difficult patient encounter can linger for several appointments later or, worse, carryover to home.
The Optimized Doctor
Artificial intelligence wish list
If we can blast a 70-year-old businessman into space on a private jet, surely you can invent an AI that gives us more time to spend with patients...
The Optimized Doctor
The good old days
This ache I feel for the past is called nostalgia. At one time, it was a diagnosable condition.
The Optimized Doctor
Use your court awareness to go faster in practice
Running-late dreams are common and usually relate to real life. For us, the clinic has been busy lately.
The Optimized Doctor
Say my name
Mispronouncing names can alienate patients. It might make them feel like we don’t “know” them or that we don’t care about them.
The Optimized Doctor
Applying lessons from Oprah to your practice
It’s clear that Oprah has binders of notes about her guests and thoroughly reviewed them before she invites them to sit down. We should do the...