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Nontraditional or noncentralized models of diabetes care: Medication therapy management services

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TAKE-HOME POINTS
  • Medication therapy management (MTM) services were introduced in the mid-2000s as part of Medicare Part D—the prescription drug benefit
  • Key goals of MTM services are to:
  • – Counsel patients to improve understanding of their medications
  • – Improve medication adherence
  • – Detect adverse drug reactions and patterns of improper drug use
  • MTM services are becoming well established in pharmacy practice
  • Pharmacists can help improve outcomes by:
  • – Following patient progress between physician visits
  • – Utilizing their clinical expertise to monitor and manage diabetes medication plans
  • – Educating patients on disease, lifestyle, and adherence issues
  • Although referral by a physician/health care professional (HCP) is not required for MTM provided by a pharmacist, the physician/ HCP needs to be contacted for anything that requires a change in management

Introduction

Patients with type 2 diabetes mellitus (T2DM) have a large unmet medical need for appropriate treatment and continuity of care. Treatment of T2DM requires a complex, stepped approach combining behavioral modifications and multiple medications, as well as close monitoring of the effects of these interventions. In addition, these patients often require treatment for diabetes-related complications and comorbid medical conditions. Problems may arise from the complex medication regimens that T2DM patients often require. The primary care physician (PCP) has been the traditional provider or coordinator of care for T2DM. However, recent trends have imposed limits on access to the full scope of primary care needed by the growing number of patients affected by this and other chronic illnesses. The pool of PCPs is shrinking, physicians lack the time needed for complex patient interactions, and planners are discussing the shifting of primary care responsibilities to other types of health care professionals (HCPs), such as nurse practitioners, physician assistants, and pharmacists.1-4

The pharmacist’s role in managing chronic diseases

Pharmacists are a professional group with sufficient education and skills to take a leading role in the primary care of patients with T2DM and other patients with complex needs. Pharmacists are the third-largest group of health professionals in the United States (US).2 The emphasis of professional pharmacy practice has been shifting from a product-oriented, medication-dispensing role, to a patient-centered role, in which the pharmacist provides cognitive services and patient management. Provision of time-consuming primary care for T2DM is made more feasible not only by this growing supply of practicing pharmacists—expected to reach 300,000 by 2020—but also by 2 trends that should increase the availability of their time: the automation of pharmacy practice and the growth of certified pharmacy technicians to a number about equal to that of pharmacists.4

The “pharmaceutical care” philosophy was first articulated 2 decades ago as a call for pharmacists to assume a wider scope of professional responsibility in improving the outcomes of drug therapy, preventing medication-related morbidity and mortality, and improving patients’ quality of life.5 Falling within this paradigm are diabetes self-management education or training (DSME/DSMT), disease management, and collaborative drug therapy management (CDTM), all of which are models that have been applied to pharmacy care in recent decades.6,7 DSME/DSMT programs aim to educate patients on all aspects of diabetes control, including nutrition and exercise, blood glucose control, medication management, and prevention of complications. DSME is taught in an individual or classroom format by certified diabetes educator (CDE) nurses, dietitians, pharmacists, or other professionals. The CDE credential, administered by the National Certification Board of Diabetes Educators, is the national credential for health professionals who provide diabetes patient education and counseling.8

Disease management programs, widely adopted in the 1990s, may be delivered by physicians, pharmacists, or other HCPs or teams. These programs are disease-specific and focus on conditions that require a considerable degree of patient self-management. They provide a wider range of services than just patient education, and may include drug and nondrug therapy. However, they do not usually encompass the needs of patients with multiple chronic illnesses. Some pharmacists are now specializing in management of specific diseases, such as diabetes, and the Board Certified-Advanced Diabetes Management (BC-ADM) credential has been introduced for pharmacists, nurses, and dietitians.9 This credential was originally introduced in 2000, but is currently being reviewed by the American Association of Diabetes Educators. The BC-ADM certifies expertise in patient evaluation and clinical management, as well as patient education. However, because the responsibilities for disease management are often shared among members of a team, pharmacists who provide disease management services may have difficulty obtaining compensation for their contribution.7

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